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The Public Affairs office is available to assist local media with queries, interview requests, and expert information about the Martinsburg VA Medical Center. PHONE: 304-263-0811, ext. 4013

EMAIL: [email protected] For more information about Public Affairs, please click here.  SUBMIT A FOIA REQUEST Under the Freedom of Information Act (FOIA), you have a right to federal

agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law. REQUESTING RECORDS MAINTAINED BY THE MARTINSBURG VA MEDICAL CENTER

EMAIL: [email protected] FAX:  MAIL: MARTINSBURG VA MEDICAL CENTER 510 Butler Avenue Martinsburg, WV 25405 Attn: Room 6B-100C FOR QUESTIONS ABOUT YOUR REQUEST TO THE

MARTINSBURG VA MEDICAL CENTER Phone: 304-263-0811, ext. 3028 or 3029 ADDITIONAL FOIA REQUEST INFORMATION REPORT AN ISSUE GIVE US WEBSITE FEEDBACK To report a technical issue or give us

feedback about this site, email our web team at [email protected] REPORT SUSPECTED FRAUD OR MISMANAGEMENT Contact the VA Office of the Inspector General (VAOIG) to report suspected

criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources. PHONE: 800-488-8244 MAIL: VA Inspector General Hotline (53e) 810 Vermont Avenue 

NW Washington, DC 20420 Learn more about the VA OIG hotline. REPORT PATIENT CARE OR SAFETY ISSUES If you have any concerns about the care and safety of patients or residents, THE FIRST STEP

IS TO CONTACT HOSPITAL MANAGEMENT. If management did not address or resolve your concerns, contact the Joint Commission. SUBMIT A COMPLAINT ONLINE:

https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/ PHONE: 800-994-6610 FAX: EMAIL: [email protected] MAIL: Office of

Quality Monitoring The Joint Commission 1 Renaissance Boulevard Oakbrook Terrace, IL 60181 DAISY AWARD NURSING NOMINATION Would you like to nominate an awesome Nurse for a DAISY Award? Any

Veteran, their caregiver, or colleague can nominate a deserving nurse. Nomination forms can be found located in the waiting areas throughout the medical center and VA Clinics. Click below to

open the nomination. This nomination can be returned by mail to: Attn DAISY Nomination/ ELRS 207B, 510 Butler Ave., Martinsburg, WV, 25405.