
Medication literacy series: prescription drug container labels
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Prescription drug container labels are the consumer-facing information affixed to the drug containers (e.g., pill bottles, vials, inhalers, blister packs) lined up in medicine cabinets and
countertops across the United States. These labels are particularly meaningful for older adults, who take a significant portion of the 4 billion prescriptions Americans fill every year.
Although container labels are only one piece of communication a consumer receives when filling a prescription, they are typically the most visible and convey instructions and important
information about the prescribed drug and its intended use. In fact, according to an Institute of Medicine report, poor and inconsistent labeling is a key cause of medication errors. Full
report. MEDICATION LITERACY A container label’s effectiveness depends on the presentation of the information and a consumer’s ability to read and use it. One third (34 percent) of adults
ages 50 to 64 and more than half (59 percent) of adults ages 65 and older have basic or below-basic literacy, meaning that they may lack certain skills that enable medication decision
making. For example, these skills include recognizing and understanding certain medication vocabulary, using numeracy to understand dosages, and communicating with their provider about
medication use. Evidence indicates that low levels of medication literacy— the ability to obtain medication information, process received information, and make medication decisions—can
contribute to consumers’ misunderstanding of drug labels and, ultimately, result in nonadherence, medication errors, and adverse events. One study found that adults with low or marginal
health literacy—which includes medication literacy—struggled to understand prescription drug container labels. When researchers asked adults how to take five medications based on the label,
nearly half (46 percent) misunderstood one or more labels. Among adults with low or marginal health literacy, more than half could not correctly demonstrate the number of pills to take based
on the label; these consumers were twice as likely to misunderstand the labels. FEDERAL AND STATE PRESCRIPTION DRUG CONTAINER LABEL REGULATIONS Federal law sets the foundation for container
label standards, but states regulate the specific requirements for pharmacies. Most states (42) and the District of Columbia explicitly mention the federally required elements for
prescription drug container labels and add one or more additional elements, such as brand name equivalent if generic, name or initials of dispensing pharmacist, and number of refills. (See
appendix in the Fact Sheet for the range of state variation around label elements.) Consumer-Centered Container Labels A growing number of states and pharmacies have sought to cut through
label variation and promote patient understanding of medication by adopting consumer-centered container labels. These labels build on the standards developed by the United States
Pharmacopeia (USP)—an independent, scientific nonprofit working to build consumer and provider trust in the safety and quality of medications—to address consumer misunderstanding and
medication misuse that result from poor and inconsistent labeling. The USP container label standards follow several key concepts: * Appropriate organization * Direct instructions * Careful
language choices (including high-quality translation into a consumer’s preferred language) * Limiting unnecessary information * Improved readability and accessibility Evidence shows that
adoption of consumer-centered container labels can have an impact. Recently, a Wisconsin-based organization conducted a pilot program with 67 pharmacies—which later expanded to 21 percent of
pharmacies across the state—to redesign labels using USP standards. Limited results showed improved drug adherence in three therapeutic classes and 82 percent of consumers reporting that
they liked the new labels more than or as much as the older labels. A FUTURE FOR CONTAINER LABELS Consumer-centered drug labels that emphasize, in easily readable fonts, the most important
information can better meet older adults at their current literacy levels and promote safe and effective medication use. To help counteract the current state variability in drug container
labeling, state boards of pharmacy could take coordinated steps to improve labeling, potentially using the USP standards as a model. Similarly, the FDA could expand its current standards to
increase quality and consistency nationwide. _This report is one in a series on the topic of medication literacy. View the series._