Older Adults Express High Concern and Limited Knowledge About AI Scams and Fraud

Older Adults Express High Concern and Limited Knowledge About AI Scams and Fraud


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By


Alicia R. Williams

  AARP Research Published December 31, 2024


Artificial intelligence (AI) is profoundly transforming numerous facets of our daily lives. For example, it powers personal assistants like Siri and Alexa, provides personalized


recommendations on platforms like Netflix and Amazon, and aids in navigation and travel through Google Maps and Waze. However, AI also brings new challenges, especially in the areas of scams


and fraud.


A recent AARP study was conducted to understand the concerns of U.S. adults ages 50 and older regarding the potential misuse of AI for identity theft and fraud. The findings revealed a


significant level of worry among this demographic. A large majority of older adults are concerned about the various ways AI can be used fraudulently to get people to share confidential


information and/or make financial transactions, including:

Password cracking: 87 percentSpear phishing: 84 percentDeepfakes: 85 percentVoice cloning: 84 percentSynthetic identities: 83


percentAutomated scams targeting large numbers of people simultaneously: 81 percent


Additionally, the study found a significant majority of older adults expressed worry that AI could be used fraudulently to influence the 2024 Presidential election (85 percent) and that they


might personally become targets of an AI-related fraud in the future (77 percent).


Methodology


This survey was fielded from August 15 to 19, 2024, and completed by 1,000 U.S. adults age 50-plus, via the Foresight 50+ Omnibus. Funded and operated by NORC at the University of Chicago,


Foresight 50+ is a probability-based panel designed to be representative of the U.S. household population age 50 or older. Interviews were conducted online and via phone. All data are


weighted by age, sex, education, race/ethnicity, region, political party and AARP membership.


For more information, please contact Alicia Williams, Ph.D., AARP Research at [email protected]. For media inquiries, please contact [email protected].


Suggested citation:


Williams, Alicia R. Older Adults Express High Concern and Limited Knowledge About Scams and Fraud Involving Artificial Intelligence. Washington, DC: AARP Research, December 2024. 


https://doi.org/10.26419/res.00873.001


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