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HARBORNE LANE NURSING HOME HAS BEEN GIVEN A "REQUIRES IMPROVEMENT" RATING FOLLOWING AN INSPECTION 05:30, 30 May 2025 A health watchdog has raised concerns about the safety and care

of patients at a Birmingham nursing home following an inspection. The Care Quality Commission (CQC) has ordered Harborne Lane Nursing Home in Selly Oak to make improvements after finding a

number of issues. Harborne Lane caters for people living with dementia, physical disabilities and sensory impairment with room for up to 68 people. READ MORE: VITAL FUNDING BENEFITS HUNDREDS

OF THOUSANDS IN WEST MIDLANDS AND IT'S A 'GAME CHANGER' Inspectors said they found five 'breaches of regulation relating to person-centred care, safe care and treatment,

consent, safeguarding service users from abuse and improper treatment and good governance'. Families of some patients said they did not feel involved in the care of their loved ones

and said there wasn't always enough staff around to tend to needs. Article continues below But the CQC report also said people were generally positive about their experiences there and

the care received while relatives said they felt welcome. The CQC awarded their second lowest 'requires improvement' rating following the inspection, which took place in January

and February this year. The report said: "We found concerns about people not being protected from abuse and neglect. "Concerns related to safety, incidents and accidents. We found

concerns about a lack of consistent investigation and analysis when things had gone wrong. "We found issues with Deprivation of Liberty Safeguards records and best interest

documentation. "In relation to person-centred care and need for consent we have requested the provider send us an action plan." WHOSE SIDE ARE YOU ON IN THE BIN STRIKE? It added:

"People were not always protected from the risk of potential harm. Some relatives also told us they did not always feel involved in their loved one’s care. "People generally felt

there were enough staff to support them. Some people felt that their needs were not consistently met in a timely manner. "People told us the staff were kind and caring although at times

had to wait for staff to attend to their needs. "Whilst most people expressed general satisfaction with the care delivered, our inspection found elements of care and support that did

not meet expected standards. "People and relatives were mostly positive about their experience and were generally happy with care provided. "Relatives felt welcomed and looked

after well while they visited people in the service. People and relatives were able to share their feedback about care and support. "We observed the interactions between people and

staff, which were mostly positive. "However, some of the feedback from people and relatives, and evidence gathered demonstrated people were not always involved in decision making, care

planning or supported with risk management. Care records did not always accurately reflect people’s needs." Article continues below Harborne Lane Nursing Home has been contacted for

comment.