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ABILITY TO USE GPS IS A MINIMUM REQUIREMENT FOR A DELIVERY DRIVER, SAYS READER Having lived in France for some 22 years, I have become a great fan of buying online via Amazon.fr. In the

past, I have found it competitive on price and its customer service second to none. Recently, however, it seems to have made some grave errors in its delivery choices, using a company called

Colis Privé. DRIVERS DO NOT KNOW THE AREA From what I can make out, Colis Privé uses just about anyone who can drive to deliver orders, whether they know the area or not. Several of my

orders have not been delivered. The Colis Privé drivers state they cannot find my house. One admitted he did not know how to use GPS. READ MORE: FRENCH LETTERBOXES GET BIGGER FOR THE BOOM IN

HOME PARCEL DELIVERY NO DRAMA WITH UK AND GERMAN AMAZON If I manage to contact Amazon France (not always easy) I am told I will be sent another order. My most recent one did not arrive and

I was told to chase up the delivery company. I have still not received a refund. As an experiment, I ordered from Amazon.co.uk and Amazon.de. Both packages arrived promptly and without

drama. Needless to say, I will not be using Amazon.fr again. Tony Hillyard, Manche YOUR VIEW Have you noticed delivery problems with Amazon.fr? Let us know via [email protected]

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