
New smart meter? It could be second-hand – and you still can't switch energy supplier
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Sam Meadows 24 May 2018 1:29pm BST Faulty second-hand smart meters are being installed in homes despite the next generation of meter being months away from a large-scale roll out. New
figures from Electralink, the industry data analysts, and seen exclusively by _Telegraph Money_, reveal that 12,000 first generation smart meters – known as Smets I – are being replaced with
other first generation meters every month. Smart meters allow consumers to track their energy usage in real time and send readings to their supplier automatically. However, most Smets I
models will lose their smart functionality if the user switches provider. The meters still track energy usage and provide readings, but the smart functions will be lost. A new breed of
meters that are fully switchable – Smets II – are slowly being introduced to the market and suppliers will not be able to install old meters after October. But_ Telegraph Money _has learnt
that some of the roughly 440,000 meters being installed in Britain each month have previously been removed from other homes because they had ceased to be fully operational. Switching
supplier can save the average consumer £263 on their annual energy bill Foresight Metering, which rents the meter hardware to 88 energy suppliers, said if a meter is removed it will be
assessed. Those that are still up to standard will be put back into circulation. Tom Thorp, the company’s chief executive, said: “If an energy supplier decides to arbitrarily remove a meter
with no known fault, they are required to send the meter back to the meter owner. “If it can be reused, we will redeploy it into one of our roll-out programmes. If it can’t be reused as,
say, it is too old, we would scrap it.” It is unclear why so many smart meters are being replaced each month, but some suppliers, including Ovo Energy, said they offered a new meter to
customers who had lost smart functionality when they switched. Others will simply be broken. Best fixed rate and variable energy deals The Big Six providers all said they would not replace a
meter in order to resume smart functionality, as Smets I meters are expected to be enrolled onto the national communications network, operated by the Data Communications Company, part of
Capita, which should fix the switching issue. The upgrade will happen in three waves, beginning later this year and concluding at the end of 2019. Four smart meter manufacturers will be
included in the first wave of upgrades. But some experts have expressed scepticism that all will go perfectly smoothly. Rik Smith, an energy expert at Uswitch, the price comparison website,
said: "If the proposed 'over the airwaves' upgrade for Smets I is successful in allowing smart meters to remain smart when customers switch supplier then we would expect to
see the number of replacements declining. "The big question is whether a remote upgrade is possible, and if the additional cost and disruption of replacing millions of first-generation
meters with Smets II devices can be avoided." The cheapest variable tariffs Suppliers are obliged to do their best to install a smart meter in every home by 2020 and more than 10
million are currently in place as part of the £11bn roll-out. The programme is being funded by energy companies and passed on to consumers in energy bills. Experts estimate a smart meter
installation costs around £250, meaning the current rate of replacement has the potential to ramp up the overall bill. The Government claims the roll-out will take £300m off energy bills by
2020, even after costs, but the need to scrap meters could push costs higher. * _READER SERVICE: Join the Telegraph big energy switch to save on your energy bills_ Suppliers must comply
with strict guidelines known as the Waste Electric and Electronic Equipment Directive when scrapping an old meter. This means producers take “ongoing financial responsibility” for the
environmental impact of the waste and are encouraged to separately recycle the parts.