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CALL FOR PHONE REFILLS (AUTOMATED REFILL LINE)   MAIL REFILLS Mail back the refill request form that comes with your prescription to the provided address. NOTE: Please don’t drop off the

form at the pharmacy when you pick up your new prescription. We can’t process refill requests on the same day that new prescriptions are picked up.   PICK UP NEW PRESCRIPTIONS You can pick

up new prescription orders at the Charles George VA Medical Center.  Refills are only available online, by phone or mail. OUTPATIENT PHARMACY Ambulatory Care Building First Floor Room 1F101

Map of Asheville campus HOURS: Monday through Friday, 8:30 a.m. to 6:00 p.m. ET CURBSIDE PRESCRIPTION PICKUP  We are proud to offer CURBSIDE PRESCRIPTION PICKUP — a unique service within VA

— to make it easier and more convenient for Veterans to receive their new medications. HOURS: Monday through Friday, 10:00 am to 4:00 pm   REPORT A LOST OR STOLEN PRESCRIPTION If your

medication has been lost, stolen, or damaged, reach out to your VA pharmacy as soon as possible. TO REPORT A LOST OR STOLEN PRESCRIPTION: • Call 1- (Pharmacy Customer Service) Have your VA

IDENTIFICATION and PRESCRIPTION NUMBER on hand, if possible. Your pharmacy team will evaluate the request and may need to discuss it with your provider to authorize a replacement. For

controlled substances, additional procedures may be necessary, or they may not be eligible for replacement.   RECEIVING CONTROLLED SUBSTANCES Certain prescriptions, particularly controlled

substances, may come with more stringent rules regarding refills or mailing. Your healthcare provider or pharmacist will offer guidance on how to safely receive and store these medications.

  SAFELY DISPOSE OF YOUR MEDICINE Drop off your expired or unwanted medicine at a MedSafe box. Disposing of your medicines safely can help protect other people as well as the environment.

You can find the large blue MedSafe boxes at: * Charles George VA Medical Center, near the main entrance   CONTACT US WITH QUESTIONS ABOUT YOUR PRESCRIPTIONS PHARMACY SUPPORT PHONE: 1-

HOURS: Monday through Friday, 8:00 a.m. to 10:00 p.m. MT  Weekends and Holidays, 8:00 a.m. to 4:00p.m.