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The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Central Western Massachusetts Healthcare System. PHONE:   EMAIL:

[email protected] After hours or on weekends, call the operator at 800-865-3384, and ask for the administrator on duty. SUBMIT A FOIA REQUEST Under the Freedom of Information Act

(FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law. PHONE: ADDITIONAL FOIA REQUEST

INFORMATION REQUESTING RECORDS MAINTAINED BY VA CENTRAL WESTERN MASSACHUSETTS HEALTHCARE SYSTEM EMAIL: Coming soon! FAX: MAIL: VA CENTRAL WESTERN MASSACHUSETTS HEALTHCARE SYSTEM Business

Office Release of Information 421 North Main Street Leeds, MA 01053 FOR QUESTIONS ABOUT YOUR REQUEST TO VA CENTRAL WESTERN MASSACHUSETTS HEALTH CARE PHONE: 413-582-3107 REPORT AN ISSUE GIVE

US WEBSITE FEEDBACK To report a technical issue or give us feedback about this site, email our web team at COMING SOON! REPORT SUSPECTED FRAUD OR MISMANAGEMENT Contact the VA Office of the

Inspector General (VA OIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources. PHONE: 800-488-8244 MAIL: VA

Inspector General Hotline (53e) 810 Vermont Avenue NW Washington, DC 20420 Learn more about the VA OIG hotline. REPORT PATIENT CARE OR SAFETY ISSUES If you have any concerns about the care

and safety of patients or residents, THE FIRST STEP IS TO CONTACT HOSPITAL MANAGEMENT. If management did not address or resolve your concerns, contact the Joint Commission. SUBMIT A

COMPLAINT ONLINE: https://www.jointcommission.org/report_a_complaint.aspx PHONE: 800-994-6610 FAX: EMAIL: [email protected] MAIL: Office of Quality Monitoring The Joint

Commission One Renaissance Boulevard Oakbrook Terrace, IL 6018