
Va coatesville health care | veterans affairs
- Select a language for the TTS:
- UK English Female
- UK English Male
- US English Female
- US English Male
- Australian Female
- Australian Male
- Language selected: (auto detect) - EN
Play all audios:

Find VA policies on privacy and patient rights, family rights, visitation, and more. Before visiting a patient at a VA facility, review these guidelines: VISITING HOURS: Call the medical
center for specific ward visiting hours and information. COATESVILLE VA MEDICAL CENTER: 610-384-7711 VISITING CHURCH MEMBERS If you’re a member of the religious community, we encourage you
to visit patients who belong to your church or religious group. However, you’re NOT allowed to do general visitation by going from bed to bed, ward to ward, or unit to unit. BRINGING FOOD
You may bring small amounts of candy, fruit, and other food items if the nursing staff says they are appropriate for a patient's diet. You may not bring fresh fruit and flowers to
patients who are receiving critical care, and you can’t eat or drink in those units. WASHING HANDS You must follow hand-hygiene policy guidelines, which require you to practice good hand
hygiene when you enter and exit patient rooms, and at other times as directed by staff. FOLLOWING INFECTION-CONTROL GUIDELINES You must follow guidelines on infection-control signs and
report to the nurses' station for instructions before you enter a patient's room. STAYING HOME IF YOU ARE ILL If you have a communicable disease, you won't be allowed to visit
patients inside the medical center. PROHIBITED ITEMS You're not allowed to bring weapons, cameras, or other prohibited items into the medical center, except when you're conducting
official business authorized by the Director or their designee. If you have questions about what qualifies as official business, please contact the facility's Director. GIVING PRIVACY
Our staff may ask you to leave the room when they’re caring for patients. If a staff member asks you to leave a patient's room, you may continue your visit in the day room, waiting
area, or any other public area of the facility. VISITING SERIOUSLY ILL PATIENTS Relatives and friends may visit patients who are seriously ill or in hospice care at any time of day, unless
the staff doctor says no. VISITING PATIENTS IN RESTRAINTS In general, you won't be allowed to visit patients who are in restraints. If the treatment team decides that your visit could
have a positive effect on the patient, then you may have a supervised visit with the patient when a staff member removes the restraints. Our staff will document how the patient responds to
you and other visitors. BRINGING CHILDREN TO VISIT Children of all ages can visit patients at our medical center. For infection-control and safety reasons, however, children under the age
of 16 are not allowed to visit certain specialty-care units. . All children under the age of 16 must be directly supervised by an adult. Children's bedside visits are limited to 15
minutes. VISITING PSYCHIATRIC UNITS WITH CHILDREN Children under the age of 16 may visit patients in psychiatric units with the doctor’s permission. LIMITING YOUR VISIT Our doctors may
limit, restrict, or deny visits for the medical well-being of a patient. We apologize for any inconvenience and appreciate your understanding. PROHIBITED ITEMS You can't bring
weapons, alcohol, or illegal drugs into the building. Because the VA medical center is federal property, all visitors and bags may be searched. SECURITY The Coatesville VA Medical Center
Police Services patrols 24 hours a day, seven days a week. In case of an emergency, dial 610-384-7711, ext. 4111. Report all suspicious activity, vehicle accidents and property losses to
the police as quickly as possible. No weapons, alcohol or illegal drugs are permitted on federal property, and all persons and bags are subject to search. VA GENERAL VISITATION POLICY The
medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services
decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, marital, domestic
partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual
considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she
lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for
emotional support during the course of their stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence
infringes on others’ rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized
representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual
orientation, and gender identity or expression.