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We help Veterans, service members, and their families access VA benefits and services. Benefits we can help with include disability compensation, education benefits, life insurance,

pensions, and home loans. ADDRESS 6437 Garners Ferry Rd Columbia, SC 29209 PHONE NUMBERS MAIN PHONE: VA BENEFITS HOTLINE: OFFICE HOURS Hours may vary for different services. Select a service

on this page to check the hours. * MON: 8:00 a.m. to 4:00 p.m. * TUE: 8:00 a.m. to 4:00 p.m. * WED: 8:30 a.m. to 4:00 p.m. * THU: 8:00 a.m. to 4:00 p.m. * FRI: 8:00 a.m. to 4:00 p.m. * SAT:

Closed * SUN: Closed PREPARE FOR YOUR VISIT Select a topic to learn more. Visitors seeking assistance from the Public Contact Team at the Columbia Regional Office are encouraged to schedule

a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA). VERA is a self-service portal which allows visitors to schedule, reschedule, and cancel

appointments. Make a virtual or in-person appointment on VERA. You will receive email confirmation of your appointment. When you visit, please bring a current, unexpired photo ID. Depending

on the reason for your visit, you may need to bring additional these documents and information about you and your dependents:  Documents * A copy of your discharge or separation papers

(DD214) * Copies of relevant medical records  Personal information * Your social Security number * Direct deposit information  Information about your dependents * Dates of birth * Social

Security numbers We can help you find out what documents to bring to your visit. We can also request documents for you. Call the office for more information. The Columbia Regional Office is

located on the same campus as the William Jennings Bryan Dorn VA Medical Center. View a map of the Columbia VA Health Care System campus VISITOR PARKING: Free * Note: the gated parking lot

is for employees. Visitors should continue driving until they reach the Regional Office entrance to access visitor parking CAMPUS SHUTTLE: Free * Shuttle services are available to transport

visitors between the Dorn VA Medical Center and the Columbia Regional Office (and other campus locations). * Shuttle Service Phone: PUBLIC TRANSPORTATION: Bus IN THE SPOTLIGHT VA ACCREDITED

REPRESENTATIVES VA-accredited representatives can help you file a claim or request a decision review.  Protect your benefits and avoid unlawful fees.  Get responsible, qualified help from a

VA accredited representative. COLUMBIA FIDUCIARY HUB The Columbia Fiduciary Hub is responsible for 20,000 beneficiaries located in South Carolina, North Carolina, Georgia, and Florida.   For

more information, call the Fiduciary Contact Center at or email us at [email protected] COLUMBIA REGIONAL CONTACT CENTER The Columbia Regional Contact Center (RCC) is one of 10 contact

centers assisting Veterans and their families who call for VA support, services, and information. In 2024 alone, the Columbia RCC answered over 700,000 calls. VETERAN BENEFITS Select a topic

to learn more. We can guide you through the disability compensation process. We can help you understand your eligibility, start a claim, or complete your paperwork. If you’ve already filed

a disability claim or requested a decision review, we can help you check the status. If you already receive disability benefits, we can help address any payment issues. MANAGE YOUR BENEFITS

ONLINE You always have the option to apply for and manage your VA benefits online. GET HELP WITH DISABILITY COMPENSATION BENEFITS Our benefit counselors can help you understand eligibility,

gather required documents, fill out paperwork, check claim status, update direct deposit, and more. Visit our office, with or without an appointment Virtual visits by appointment only

APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. MAIN PHONE MAIN PHONE SERVICE HOURS The service hours are the same as our facility hours. We can help you apply

for VA education benefits, find the right school or training program, or get career counseling. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA

benefits online. GET HELP APPLYING FOR EDUCATION BENEFITS Our benefit counselors can help you fill out paperwork. Visit our office, with or without an appointment Virtual visits by

appointment only APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. EDUCATION BENEFITS SERVICE HOURS The service hours are the same as our facility hours. We can

help you learn about eligibility for VA home loans and request a VA home loan Certificate of Eligibility (COE). If you have a service-connected disability, we can help you find out if you’re

eligible for housing grants. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET HELP REQUESTING A COE OR FILLING OUT PAPERWORK Visit

our office, with or without an appointment Call at your convenience APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. VA HOME LOANS MAIN PHONE SERVICE HOURS The

service hours are the same as our facility hours. If you’re a Veteran who’s homeless or at risk of becoming homeless, we can help. We can connect you, or a Veteran you care about, with

resources throughout VA or in your community. This includes health care, case management, supportive services, and other resources. GET CONNECTED We can help you find and learn about

resources and services Visit our office, with or without an appointment Call at your convenience APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. MAIN PHONE

HOMELESS VETERAN CARE SERVICE HOURS The service hours are the same as our facility hours. We can help you learn about VA life insurance options for Veterans and families—and the benefits

you’ll receive with each plan. We can also help you apply for life insurance or file claims for benefits. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your

VA benefits online. GET HELP APPLYING FOR LIFE INSURANCE BENEFITS Our benefit counselors can help you fill out paperwork. Visit our office, with or without an appointment Call at your

convenience APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. MAIN PHONE LIFE INSURANCE SERVICE HOURS The service hours are the same as our facility hours. If

you’re a Veteran or service member who experienced military sexual trauma (MST), we can help with benefits-related questions and with filing benefits claims. We can also update you on the

status of claims you’ve already filed. Our MST outreach coordinators can help you find and access VA services and programs. MANAGE YOUR BENEFITS ONLINE You always have the option to apply

for and manage your VA benefits online. GET HELP WITH AN MST-RELATED CLAIM Our MST outreach coordinators can help you file a claim, request a decision review, or assist with other

MST-related benefits and services. Visit our office, by appointment only Virtual visits by appointment only APPOINTMENTS Make an appointment using our online scheduling service, VERA SERVICE

HOURS The service hours are the same as our facility hours. We can help you apply in advance to be buried in a VA national cemetery. This can help make the burial planning process easier

for your family members in their time of need. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET HELP APPLYING FOR BENEFITS Our

benefit counselors can help you understand eligibility, gather required documents, and fill out paperwork. Visit our office, with or without an appointment Virtual visits by appointment only

APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. PRE-NEED BURIAL PLANNING SERVICE HOURS The service hours are the same as our facility hours. We’ll help you

achieve your job and career goals. We can connect you with one-on-one support, counseling, and training. If you have a service-connected disability that limits your ability to work or

prevents you from working, we can help you explore your options. Our Veteran Readiness and Employment (VR&E or Chapter 31) program can help with learning new skills, finding a new job,

starting a business, getting educational counseling, or returning to your former job. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online.

GET HELP APPLYING FOR BENEFITS AND SERVICES We can help you understand the VR&E support-and-services tracks for education and employment. Visit our office, with or without an appointment

Call at your convenience APPOINTMENTS The counselor handles their own scheduling of appointments and will be available either in-person, by phone, or virtual for the participant. VETERAN

READINESS & EMPLOYMENT SERVICE HOURS The service hours are the same as our facility hours. GET HELP APPLYING FOR BENEFITS AND SERVICES We can help you understand the VR&E

support-and-services tracks for education and employment. Visit our office, with or without an appointment Call at your convenience APPOINTMENTS The counselor handles their own scheduling of

appointments and will be available either in-person, by phone, or virtual for the participant. CHARLESTON OUT-BASED 160 Calhoun Street Charleston, SC 29424 Veteran Student Center Room B-24

SERVICE HOURS The service hours are the same as our facility hours. GET HELP APPLYING FOR BENEFITS AND SERVICES We can help you understand the VR&E support-and-services tracks for

education and employment. Visit our office, with or without an appointment Call at your convenience APPOINTMENTS The counselor handles their own scheduling of appointments and will be

available either in-person, by phone, or virtual for the participant. GREENVILLE OUT-BASED 800 E. Washington St Greenville, SC 29601 Suite G SERVICE HOURS * Mon. Appointment only * Tue.

Appointment only * Wed. Appointment only * Thu. 8:30 a.m. to 4:00 p.m. * Fri. Closed * Sat. Closed * Sun. Closed If you meet certain service, income, and disability requirements, we can help

you apply for monthly pension payments. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET HELP APPLYING FOR VETERANS PENSION

BENEFITS Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, and more. Visit our office, by appointment only Virtual visits by

appointment only APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. SERVICE HOURS The service hours are the same as our facility hours. FAMILY MEMBER AND CAREGIVER

BENEFITS Select a topic to learn more. We can help you apply for Veterans burial allowances to help cover burial, funeral, and transportation costs. We can also help you apply for certain

memorial items to honor the military service of a Veteran or Reservist. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET HELP

APPLYING FOR BURIAL BENEFITS Our benefit counselors can help you fill out paperwork. Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Contact

us to schedule, reschedule, or cancel your appointment. MAIN PHONE MAIN PHONE SERVICE HOURS The service hours are the same as our facility hours. We can help you apply for VA education

benefits for family members, including Dependents’ and Survivors’ Educational Assistance (Chapter 35) and the Fry Scholarship. We can also help you apply to use transferred Post-9/11 GI Bill

benefits. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET HELP APPLYING FOR EDUCATION BENEFITS Our benefit counselors can help

you fill out paperwork. Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment.

EDUCATION BENEFITS SERVICE HOURS The service hours are the same as our facility hours. If you’re the surviving spouse, child, or parent of a service member who died in the line of duty, or

the survivor of a Veteran who died from a service-related injury or illness, we can help you learn about eligibility and apply for VA survivor compensation. MANAGE YOUR BENEFITS ONLINE You

always have the option to apply for and manage your VA benefits online. GET HELP APPLYING FOR BENEFITS Our benefit counselors can help you understand eligibility, gather required documents,

fill out paperwork, check claim status, update direct deposit, and more. Visit our office, by appointment only Virtual visits by appointment only APPOINTMENTS Contact us to schedule,

reschedule, or cancel your appointment. SERVICE HOURS The service hours are the same as our facility hours. SERVICE MEMBER BENEFITS Select a topic to learn more. If you have a

service-connected condition, you can file a claim for disability benefits 180 to 90 days before you leave the military. We can guide you through the disability compensation process. If

you've already filed a claim, we can help you check the status. If you need help with the IDES process, we may refer you to your Physical Evaluation Board Liaison Officer (PEBLO) and a

VA Military Services Coordinator (MSC) to assist and advise. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET HELP APPLYING FOR

BENEFITS Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, check claim status, update direct deposit, and more. Visit our office, by

appointment only Virtual visits by appointment only APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. SERVICE HOURS The service hours are the same as our facility

hours. If you’re returning from military service, we can help you readjust to civilian life, understand the benefits you’re entitled to, and enroll. We can also help restart your benefits,

file claims, and connect you with programs that offer mental health services, education, and career counseling. GET HELP APPLYING We can help you restart benefits, enroll, or file a claim.

Visit our office, with or without an appointment Call at your convenience APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. RETURNING SERVICE MEMBER CARE SERVICE

HOURS The service hours are the same as our facility hours. We can help you prepare for the move from military to civilian life by learning about VA benefits that you may be eligible for. We

can also help you find out which time-sensitive benefits to consider when separating or retiring. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA

benefits online. LEARN HOW TO ACCESS VA BENEFITS Our benefit counselors can help you with understanding which VA benefits you may qualify for and when to apply. Visit our office, with or

without an appointment Call at your convenience APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. VA TRANSITION ASSISTANCE PROGRAM SERVICE HOURS The service hours

are the same as our facility hours. OTHER SERVICES Select a topic to learn more. We can help you find and download VA letters and documents that include information about your benefits.

MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET A COPY OF A VA LETTER Visit our office, with or without an appointment Virtual

visits by appointment only APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. MAIN PHONE MAIN PHONE SERVICE HOURS The service hours are the same as our facility

hours. If you receive VA disability compensation, pension, or education benefits, we can help you update your direct deposit information. You’ll need your bank’s routing number and account

number to make the updates. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. GET HELP CHANGING YOUR DIRECT DEPOSIT INFORMATION Our

benefit counselors can help you fill out paperwork or address any payment issues. Visit our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Contact us

to schedule, reschedule, or cancel your appointment. MAIN PHONE MAIN PHONE SERVICE HOURS The service hours are the same as our facility hours. We’re here to support you if someone close to

you has died or you’re adjusting to a difficult life change. We can connect you to counseling and other support, such as outreach and referral services to family members. GET SUPPORT Visit

our office, with or without an appointment Virtual visits by appointment only APPOINTMENTS Contact us to schedule, reschedule, or cancel your appointment. GRIEF AND BEREAVEMENT COUNSELING

SERVICE HOURS The service hours are the same as our facility hours. We can connect you with a VA-recognized Veterans Service Organization or approved representative who can file a claim,

decision review, or appeal on your behalf. MANAGE YOUR BENEFITS ONLINE You always have the option to apply for and manage your VA benefits online. FIND RESPONSIBLE, QUALIFIED REPRESENTATION

Our benefit counselors can help you learn about the services available through Veterans Service Organizations (VSO) and find an accredited representative. Visit our office, with or without

an appointment Virtual visits may be available APPOINTMENTS Appointments are made through the individual VSOs. Please contact them for more information. DISABLED AMERICAN VETERANS AMERICAN

LEGION PARALYZED VETERANS OF AMERICA VETERANS OF FOREIGN WARS DISABLED AMERICAN VETERANS AMERICAN LEGION PARALYZED VETERANS OF AMERICA VETERANS OF FOREIGN WARS SERVICE HOURS The service

hours are the same as our facility hours. CAN'T FIND THE SERVICE YOU'RE LOOKING FOR? Call our VA benefits hotline at 800-827-1000 (TTY: 711). We’re here 8:00 a.m. to 9:00 p.m. ET,

Monday through Friday. GET UPDATES FROM THE VETERAN BENEFITS ADMINISTRATION OTHER NEARBY VA LOCATIONS VA LOCATIONS IN OTHER AREAS Looking for a VA benefits location in another area?