
Compact act | veterans affairs
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BENEFITS The COMPACT Act, Section 201 extends no-cost, temporary healthcare benefits to all eligible individuals, regardless of their VA enrollment status or copayment responsibility. An
eligible individual can access medical and mental health care services related to the initial acute suicidal crisis event at any VA or non-VA facility of their choice for a period of up to
30 days inpatient and 90 days outpatient. BILLING FOR CARE RECEIVED AT A VA MEDICAL CENTER FACILITY: If a Veteran receives a bill for emergency suicide care related care at a VAMC facility,
they should contact their local VA patient advocate and ask for a clinical review. Veterans can also contact the number on their bill to initiate this process. * Hershel “Woody” Williams
Patient Advocate FOR CARE RECEIVED AT A NON-VA FACILITY (COMMUNITY CARE): If a Veteran receives a bill for COMPACT Act related care at a community facility, they should contact their local
COMMUNITY CARE BILLING DEPARTMENT for assistance. * Hershel “Woody” Williams Community Care Billing Veterans can also contact the OFFICE OF INTEGRATED VETERAN CARE (IVC)NATIONAL CONTACT
CENTER AT FOR ADDITIONAL QUESTIONS OR CONCERNS. THIS HOTLINE IS AVAILABLE Monday–Friday, 8 a.m.–9 p.m. ET. TO REQUEST REIMBURSEMENT FOR CARE RECEIVED AT A NON-VA FACILITY: Veterans who paid
for COMPACT Act related care at a community facility can submit a signed, written request for reimbursement to their local VA medical facility community care office along with an
after-visit summary/medical documentation and a billing statement from the rendering provider showing diagnosis code information and an itemized list of charges. Find out how to file a claim
for reimbursement of non-VA medical expenses. WHAT SHOULD YOU DO IF A VETERAN PRESENTS TO YOUR COMMUNITY EMERGENCY DEPARTMENT?