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Find VA policies on privacy and patient rights, family rights, visitation, and more.

Before visiting a patient at a VA facility, review these guidelines:　

The KCVAMC business hours are 8:00 a.m. to 4:30 p.m. All visitors must enter through the main entrance.

Your family and friends are welcome to visit you at the Medical Center. Children under the age of 12 are generally not permitted unless the patient is in a private room, however they may

visit in an area away from other patients. Children must have direct and constant supervision by an adult other than the patient.

Visitors are allowed 24 hours a day, seven days a week except in the areas listed below. To visit patients on the medical and surgical wards after 9:00 p.m. please sign in at the main

entrance.

Mental Health Acute Psychiatry Inpatient Recovery Unit, 10th Floor

The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services

decisions to the extent permitted by the patient or surrogate decision-maker. 

"Family" is defined as a group of two or more persons united by blood, or adoptive, marital, domestic partnership, or other legal ties. The family may also be a person or persons not legally

related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA

Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. 

The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of their stay. The medical center allows for the

presence of a support individual of the patient's choice, unless the individual's presence infringes on others’ rights or safety, or is medically or therapeutically contraindicated. The

individual may or may not be the patient's surrogate decision-maker or legally authorized representative. 

The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender

identity or expression.

When faced with difficult decisions about health care, you may struggle with the question of "what should be done?" These resources can help you deal with tough decisions about health care

and how to plan for it.

Health Care Ethics Resources for Veterans, Patients, and Families

VA Form 10-0137 - VA Advance Directive: Durable Power of Attorney for Health Care and Living Will

Visit the Joint Commission page to report concerns you have about the quality of patient care.