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Lovell Federal health care employees receive training in clinical care that is responsive to the unique needs of LGBTQ+ Veterans. Our trained LGBTQ+ Veteran care coordinators are fully

equipped to support the health, welfare, and dignity of you and your family. CARE WE PROVIDE AT LOVELL FEDERAL HEALTH CARE Our LGBTQ+ Veteran care coordinators can answer your questions,

advocate for your right to quality care, handle complaints or concerns you have about your care, and help you get started with any of our services for LGBTQ+ Veterans. These include: *

Mental health services, including psychosocial assessments for hormone therapy and gender confirming surgeries * Creative arts therapies * Hormone therapy * Gender-affirming prosthetics *

Testing, counseling, and care for HIV and sexually transmitted infections, including post-exposure prophylaxis (PEP) and pre-exposure prophylaxis (PrEP) for Veterans at risk for HIV * Other

prevention, screening, wellness, and testing services POLICIES AND PRACTICES TO KNOW The care coordinator can help you get started with care or with navigating any of these issues.

VISITATION: A same-sex partner, family member, friend, or other individual can be present with the patient for emotional support during the course of the patient's stay. DEFINITION OF

FAMILY: "Family" may include individual(s) not legally related to the individual. Family members include spouses, domestic partners, different-sex and same-sex significant others.

ADVANCE DIRECTIVES: Veterans may designate any person as a decision-maker for care if they won't be able to make these decisions themselves. This includes same-sex partners. Advance

directive agents are chosen by the Veteran and do not need to be biologically related. DOCUMENTATION IN MEDICAL RECORDS: Lovell FHCC maintains the confidentiality of information about sexual

orientation, sexual behavior, and gender identity, just like any other private health information.