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The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Orlando Healthcare System. PHONE: 407-631-4897 EMAIL:

[email protected] After hours or on weekends, call the operator at 407-631-1000 and ask for the administrator on duty. SUBMIT A FOIA REQUEST Under the Freedom of Information Act

(FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law. REQUESTING RECORDS MAINTAINED BY

VA ORLANDO EMAIL: Coming soon! FAX: MAIL: ORLANDO VA MEDICAL CENTER Release of Information 13800 Veterans Way Orlando, FL 32827 FOR QUESTIONS ABOUT YOUR REQUEST TO VA ORLANDO PHONE:

407-631-4897 ADDITIONAL FOIA REQUEST INFORMATION REPORT AN ISSUE GIVE US WEBSITE FEEDBACK To report a technical issue or give us feedback about this site, email our web team at

[email protected]. REPORT SUSPECTED FRAUD OR MISMANAGEMENT Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient

care, or mismanagement of VA programs or government resources. PHONE: 800-488-8244 MAIL: VA Inspector General Hotline (53e) 810 Vermont Avenue NW Washington, DC 20420 Learn more about the VA

OIG hotline. REPORT PATIENT CARE OR SAFETY ISSUES If you have any concerns about the care and safety of patients or residents, THE FIRST STEP IS TO CONTACT HOSPITAL MANAGEMENT. If

management did not address or resolve your concerns, contact the Joint Commission. SUBMIT A COMPLAINT ONLINE:

https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/ PHONE: 800-994-6610 FAX: EMAIL: [email protected] MAIL: Office of

Quality Monitoring The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 6018