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OUR MISSION Honor America’s Veterans by providing exceptional health care that improves their health and well-being. OUR VISION VA San Diego will continue to be the benchmark of excellence

and value in health care and benefits by providing exemplary services that are both patient centered and evidence based. This care will be delivered by engaged, collaborative teams in an

integrated environment that supports learning, discovery and continuous improvement. It will emphasize prevention and population health and contribute to the nation’s well-being through

education, research and service in National emergencies. CORE VALUES INTEGRITY: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence

of all with whom I engage. COMMITMENT: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and

organizational responsibilities. ADVOCACY: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries. RESPECT:

Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it. EXCELLENCE: Strive for the highest quality and continuous improvement. Be thoughtful and

decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them. WHO WE SERVE We serve the health care needs of about 90,000 Veterans in San

Diego County and Imperial Valley County in southern California. Our health services are available to more than 260,000 Veterans who live in the area.