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*Examples of life-threatening conditions requiring 911 transport are major trauma, head injury, heavy bleeding, new confusion or loss of consciousness, sudden vision loss or inability to

speak or walk, overdose, pregnancy-related bleeding, or abdominal pain and chest pain with shortness of breath. Virtual Care is also not appropriate in the setting of sexual assault,

domestic violence, suicidal or homicidal ideation or acute intoxication* IN AS LITTLE AS 60 SECONDS, CONNECT WITH VA There are times when it is hard to tell whether you need to be seen by a

doctor or not. With VA Health Chat you can quickly connect to a VA health care team member, ready to give you medical advice. The VA team member can help determine if you need to come in for

an appointment, can identify next steps with medication issues, and more.  VA HEALTH CHAT IS CARE THAT FITS IN WITH YOUR SCHEDULE Health care can be complex. VA Health Chat makes it simpler

by giving Veterans access to care without having to step foot in a facility.  VA health care team members are available for chat between 7:30 a.m. to 4:30 p.m. local time, Monday through

Friday, excluding Federal holidays. CONNECT THROUGH SECURE MESSAGING To chat with a VA health care team member, Veterans will need VA credentials. If you don’t already have a My HealtheVet

premium account User ID and password, DS Logon, or ID.me, click here for more information. To use secure messaging, you will need internet access. VA Health Chat is available through

internet browsers, on the VA App Store, and on the VA Launchpad app and is available for download on the Apple App Store and the Google Play Store. Download the app by scanning the above QR

Code or by visiting https://mobile.va.gov/app/va-health-chat.