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The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Texas Valley Healthcare System. PHONE: EMAIL: [email protected] After

hours or on weekends, call the operator at , and ask for the administrator on duty. SUBMIT A FOIA REQUEST Under the Freedom of Information Act (FOIA), you have a right to federal agency

records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law. REQUESTING RECORDS MAINTAINED BY VA TEXAS VALLEY HEALTHCARE SYSTEM EMAIL: 

Coming soon! FAX: MAIL VA FORM 10-5345A TO: TEXAS VALLEY HEALTHCARE SYSTEM Release of Information Office 2601 Veterans Drive Harlingen, TX 78550 FOR QUESTIONS ABOUT YOUR REQUEST TO VA TEXAS

VALLEY HEALTHCARE PHONE: , ext. 67806 ADDITIONAL FOIA REQUEST INFORMATION REPORT AN ISSUE GIVE US WEBSITE FEEDBACK To report a technical issue or give us feedback about this site, email our

web team at Coming soon! REPORT SUSPECTED FRAUD OR MISMANAGEMENT Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care,

or mismanagement of VA programs or government resources. PHONE: 800-488-8244 MAIL: VA Inspector General Hotline (53e) 810 Vermont Ave. NW Washington, DC 20420 Learn more about the VA OIG

hotline. REPORT PATIENT CARE OR SAFETY ISSUES If you have any concerns about the care and safety of patients or residents, THE FIRST STEP IS TO CONTACT HOSPITAL MANAGEMENT. If management did

not address or resolve your concerns, contact the Joint Commission. SUBMIT A COMPLAINT ONLINE: https://www.jointcommission.org/report_a_complaint.aspx PHONE: 800-994-6610 FAX: EMAIL:

[email protected] MAIL: Office of Quality Monitoring The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 6018