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The VA Texas Valley Coastal Bend Health Care System (VATVCBHCS) is proud to introduce the VA Mobile Medical Unit (MMU) to service the Rio Grande Valley and Corpus-Christi Laredo Area. The

MMU will visit the following locations: Kingsville, Rockport, Alice, Carrizo Springs, Falfurrias, Port Isabel, Zapata, and Rio Grande City. Q1.  WHAT SERVICES ARE OFFERED ON THE MMU?

Services are scheduled routine Primary Care, Women's health, limited mental health, laboratory, and Audiology services. While most of our Primary Care will be by appointment, we will

offer occasional walk-in availability. The clinic will not have pharmacy or radiology services on board. Patients with urgent healthcare needs should call or visit the nearest VA-staff

clinic, urgent care clinic, or emergency department. Veterans must use an in-network urgent care provider and be eligible to utilize VA's urgent care benefit. If seeking emergency

medical care at an emergency department, Veterans, or someone acting on behalf of the Veteran, must report emergency care to VA within 72 hours of the start of the emergency treatment. Q2. 

WHAT DAYS WILL THE MMU VISIT MY CITY? We will visit your city every week on a recurring basis (see attached clinic schedule for specific days): CORPUS CHRISTI MMU: * Monday – Rockport *

Tuesday – Kingsville * Wednesday – Alice * Thursday – Carrizo Springs MCALLEN MMU * Monday – Port Isabel * Tuesday – Falfurrias * Wednesday – Rio Grande City * Thursday – Zapata Q3.  WHERE

WILL THE VA PARK THE MMU? ROCKPORT Carl Morrison Post 363 1701 S. Church St. Rockport, TX 78382 KINGSVILLE American Legion - Ernest L. Anderson Post 99 2502 East Kenedy Drive Kingsville, TX

78363 ALICE Mi Casa Home Health Agency 701 N Texas b Alice, TX 78332 CARRIZO SPRINGS Carrizo Springs Civic Center 405 N. 7th St Carrizo Springs, TX 78834 PORT ISABEL Port Isabel Event &

Cultural Center 309 E. Railroad Ave. Port Isabel, TX 78578 FALFURRIAS The Ed Rachal Memorial Library 203 S. Calito Mora Ave. Falfurrias, TX 78355 RIO GRANDE CITY Starr County Courthouse

Annex 100 N. FM 3167 Rio Grande City, TX 78582 ZAPATA Zapata County Community Center 605 N. US Hwy 83 Zapata, TX 78076 Q4.  HOW WILL I KNOW IF I’M ELIGIBLE TO BE SEEN ON THE MMU? If you are

a VATVCBHCS enrolled Veteran who lives in a city listed above or surrounding areas, then you can be seen on the MMU. Q5.  WHAT IF I AM NOT ENROLLED?  We will have staff on board the MMUs to

assist with enrollment into VA healthcare. You can also visit local Veterans Service Officer for an enrollment application, or you can call HEC Registration at 1- and if you care near one of

our VA-staffed outpatient clinics, you can stop by and fill out an application. Remember, you will need your DD Form 214 to enroll in VA healthcare. Once registered, we will assign you to

the closest VA-staffed outpatient clinic and schedule you into the MMU clinic nearest you.  Q6.  IF I AM ALREADY ENROLLED IN PRIMARY CARE AT A VA-STAFFED OUTPATIENT CLINIC, WILL MY ASSIGNED

PRIMARY CARE PROVIDER (PCP) AND VA-STAFFED OUTPATIENT CLINIC CHANGE? No, you can remain with your assigned PCP and VA-staffed outpatient clinic; however, you can choose to be re-assigned to

a new PCP on the MMU. Q7.  WILL I SEE MY ASSIGNED PCP ON THE MMU?  Yes, you will see a certified Physician’s Assistant (PA) or Nurse Practitioner (NP) that has direct access to your

computerized medical record. Q8.  CAN THE PCP ON THE MMU RENEW MY MEDICATION, AND WHAT HAPPENS IF I NEED URGENT MEDICATIONS?     Yes, the PCP can renew your medications and you will continue

to receive those medications through VA Pharmacies or VA Mail Order Pharmacies. Acute medications will be provided by contract pharmacies in the MMU cities via a voucher.  Q9.  CAN I GET MY

BLOOD DRAWN ON THE MOBILE MEDICAL UNIT? Yes, basic lab and urinalysis will be done on the MMU. Q10.  IF I’M IN THE AREA, CAN I JUST WALK-IN? Services are for scheduled routine Primary Care

with occasional walk-in availability. Efforts will be made to accommodate walk-ins based upon availability. Patients with urgent healthcare needs should call or travel to the nearest

VA-staff clinic or urgent care clinic.  Q11.  WHAT IF I HAVE AN EMERGENCY?  The MMUs are not intended for emergency treatment. If you have a medical emergency, call 911 or go to your nearest

emergency room at your expense, unless you are eligible for private care at VA expense: https://www.va.gov/resources/getting-emergency-care-at-non-va-facilities/ ,

https://www.va.gov/resources/getting-urgent-care-at-va-or-in-network-community-providers/  Q12.  WHO WILL SCHEDULE MY APPOINTMENT, AND WILL I RECEIVE AN APPOINTMENT LETTER?  All MMU

appointments will be scheduled by staff assigned to the MMUs. You will receive a letter regarding your appointment.  Q13.  WHAT NUMBER DO I CALL IF I WANT TO CANCEL OR RESCHEDULE MY

APPOINTMENT?  To cancel or reschedule appointments, call 1-855-864-0516. We ask that the moment you know you need to cancel or reschedule, please notify us so that we can schedule another

Veteran.