
High-speed internet access is finally coming to rural america
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“I think most services perform well over a 100 Mbps-plus download and 20 Mbps upload network. We design services around that,” Cisco’s Beesley says. However, in households with multiple
users online and more smart home devices like web cams, “obviously more is better.” A Starlink receiver sits atop a house Jan. 28, 2023, in Kurdistan, Iran. The dishes have been smuggled in
so families can get reliable internet service. MIDDLE EAST IMAGES /AFP VIA GETTY IMAGES A DIFFERENT KIND OF SATELLITE OFFERS ALTERNATIVE The challenge of bringing broadband to the boonies
has made the market receptive to new technologies. The most prominent now is small low-earth-orbit satellites to relay internet connections. The first such service is called Starlink,
launched by Elon Musk’s SpaceX, and made famous for its use in Ukraine in the war against Russia. Starlink eventually will use a constellation of thousands of satellites to bring internet
service to remote locations around the world with speeds of 300 Mbps or better. Unlike a HughesNet or DirecTV satellite, these are not geosynchronous or geostationary satellites, which
typically sit in one spot about 22,000 miles above the planet. Starlink’s smaller satellites orbit 340 miles above the Earth, substantially reducing the signal delay or latency. By the end
of October 2023, Redmond, Washington-based Starlink had more than 5,000 satellites in orbit, according to independent observers. SpaceX’s Falcon 9 rockets can put up 60 at one time, but
thousands more satellites will be needed to provide complete coverage. Initially, Starlink service focused on southern Canada and the northern United States, but it is rapidly expanding
around the world. Starlink recently announced that it now has 2 million active subscribers and is available on seven continents in more than 60 countries. HOW LOW-EARTH-ORBIT SERVICE FARED
IN THE COUNTRY During its initial release, I conducted weeks of hands-on testing as part of Starlink’s beta program, and then returned to the service in early 2023 to reassess its
performance. The bottom line: The technology represents a significant improvement over the alternatives, with speeds hundreds of times faster than DSL. I regularly recorded top download
speeds of 200 Mbps. For the first time in a rural Vermont location, email downloaded in a split second, and movies could be streamed without watching a “buffering” icon every few minutes.
Facetime, WebEx and Zoom video meetings also were conducted along with innumerable data-intensive tasks, such as updating a computer operating system and playing games online. They all
worked well with some caveats. Speeds varied widely from about 28 Mbps to 200 Mbps. The low-earth-orbiting satellites move, so Starlink’s dish and software must track them constantly, which
could be one reason for some of the discrepancies. Furthermore, the Starlink connection often would drop for no apparent reason, suddenly interrupting what was until then a perfect Skype
call. Cisco’s Beesley explains that such hiccups are akin to those that occur when you’re on a train and the cellular system has to transfer your phone call from one tower to another as you
travel. “It’s still a minor problem,” he says. “But as the mesh network builds out, the more seamless the hand-off can be.” So as Starlink sends more satellites aloft, the company expects
reliability to improve. In 2022, the FCC approved up to 7,500 Starlink satellites to be launched. However, Starlink initially sought the OK for more than 30,000 satellites despite objections
from competitors that it would lead to more space junk and the possibility of damaged satellites falling to Earth. UP-FRONT EQUIPMENT COSTS CAN BE EXPENSIVE Starlink’s package costs $599
for its satellite dish and Wi-Fi router, plus shipping and taxes, which puts the total at nearly $700 without monthly service costs, depending on where you live. Basic service is $120 a
month. Additional plans now include mobile service, useful for recreational vehicle travelers, that costs $150 a month. Many customers will find that price high — and it doesn’t include TV
channels or programming. Starlink is also about to introduce a third-generation package for the same price but promising an improved Wi-Fi router. On the upside, the Starlink system is
relatively simple to set up. Unpack the dish, pop it into its four-legged base, find an open piece of sky to aim at, string the cable to the included Wi-Fi router and turn it on. The dish is
motorized and heated to keep it clear of snow and ice. People who live in wooded, mountainous areas might have a more difficult time finding that open piece of sky so their dish can
discover satellite coverage. HughesNet satellite internet starts at $49.99, and data is capped at 15 gigabytes (GB) a month at the top speed of 15 Mbps. The price increases to $124.99 a
month for 200 GB at a top speed of 25 Mbps. The equipment has to be purchased for $349.98 or leased for $14.99 a month. That’s still expensive without a lot of data. If you watch four
two-hour movies from Netflix in 4K, you’ll exceed the 50 GB limit. Streaming ultra-high-definition video can use up to 7 GB of data an hour, Netflix says. This long-exposure image shows the
trail of a group of Starlink satellites passing Nov. 12, 2023, over Uruguay in South America with part of the Milky Way and Venus, at left, visible. MARIANA SUAREZ / AFP VIA GETTY IMAGES
ASTRONOMERS WORRY ABOUT LIGHT POLLUTION Starlink’s plans have generated more controversy, not just from its competitors. The first complaints came from astronomers and amateur stargazers who
pointed out that the light pollution from the low orbiting satellites reflecting sunlight interfered with telescope observations. SpaceX has tried different solutions, including a VisorSat
that uses a black sunshade to reduce light reflection. How effective it has been is still a matter of debate. With thousands more satellites eventually expected to circle in low earth orbit,
Starlink made an arrangement with NASA to avoid future collisions with craft such as the International Space Station. Starlink will automatically maneuver its satellites to avoid any
collisions, NASA will not move its equipment and Starlink will report any planned launches to NASA. Meanwhile, more low earth orbit satellite services are likely: * AMAZON, based in Seattle,
received permission from the FCC in 2020 to launch what it calls Project Kuiper to deliver rural internet access, but it is still in its initial test phase. * EUTELSAT ONEWEB, based in
London, has recently received approval to roll out service in India. * TELESAT, based in Ottawa, Ontario, in Canada, has plans to offer similar access and plans to use Musk’s SpaceX rockets
to launch a global service available in 2027. Ultimately, the low orbiting satellites might resolve the problem of delivering high-speed internet access to less populated areas. The number
of people working remotely during the pandemic and now in hybrid work situations has accelerated the demand for high-speed internet access nationwide. But a challenge remains: Can that
demand lower costs for all who want the faster service they see in cities and suburbs? _John R. Quain is a contributing writer who covers personal autos and vehicle technology. His work also
appears in _The New York Times_ and _PC Magazine_ and on CBS News._