Reader charged €100 for contactless beer payment in french bar
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ERRORS CAN SOMETIMES HAPPEN WITH SANS CONTACT PAYMENTS BUT THE LAW IS ON YOUR SIDE READER QUESTION: I WENT INTO A LOCAL BAR IN FRANCE, ORDERED A BEER AND PAID BY CONTACTLESS BANK CARD. I
LATER RECEIVED MY STATEMENT AND REALISED THEY HAVE CHARGED ME €100. I AM NOT RETURNING TO FRANCE UNTIL AT LEAST EASTER. IS THERE ANYTHING I CAN DO? In the the first instance, contact the bar
with proof of the transaction (ie. your bank statement) and ask for a refund. If you kept a receipt, all the better, but it should be possible for the bar to identify the payment. If there
is an anomaly, you should also contact your bank. If you used a French card, law allows for a refund via the bank in the case of ‘badly executed’ card transactions. Banks in many countries
have similar arrangements. Contactless payments can be prone to such problems as people might not check the machine’s display or their receipt. If necessary, a consumer body such as France
Conso Banque may be able to help. RELATED ARTICLES FIVE TIPS ON HOW TO AVOID CREDIT CARD FRAUD IN FRANCE SEVEN WAYS TO SAVE ON FRENCH BANK CHARGES VICTIMS OF BANK FRAUD TO BE MORE EASILY
REIMBURSED IN FRANCE