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* Department for Culture, Media & Sport * Department for Digital, Culture, Media & Sport Research and analysis DCMS BUSINESS SURVEY - QUESTIONNAIRE Updated 17 June 2020 CONTENTS * 1.

Coronavirus outbreak Impacts on organisations in DCMS sectors Print this page © Crown copyright 2020 This publication is licensed under the terms of the Open Government Licence v3.0 except

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publication is available at https://www.gov.uk/government/publications/dcms-coronavirus-impact-business-survey/dcms-business-survey-questionnaire 1. CORONAVIRUS OUTBREAK IMPACTS ON

ORGANISATIONS IN DCMS SECTORS Q1 INTRODUCTION The purpose of this survey is to understand the impact of the Coronavirus outbreak on organisations in the digital, culture, media, sport,

gambling, telecoms and tourism sectors and their engagement with the available government interventions. This survey has been commissioned by the Department for Digital, Culture, Media and

Sport (DCMS) to better understand the needs of its stakeholders. Your answer will remain anonymous and will be used to inform DCMS’ preparedness efforts. We encourage organisations in the

digital, culture, media, sport, gambling, telecoms, tourism and charitable sectors to respond. The survey should take around 10-20 minutes. Q2 DISCLOSURE OF RESPONSES The following is to

explain your rights and give you the information you are entitled to under the Data Protection Act 2018 and the General Data Protection Regulation (“the Data Protection Legislation”). This

notice only refers to your personal data (e.g. your IP address which will be captured by the survey platform, and anything that could be used to identify you personally) not the content of

your response to the survey. 1. THE IDENTITY OF THE DATA CONTROLLER AND CONTACT DETAILS OF OUR DATA PROTECTION OFFICER DCMS controls the information you provide in your answers. The Data

Protection Officer can be contacted at [email protected]. You can find out more here:

https://www.gov.uk/government/organisations/department-for-digital-culture-media-sport/about/personal-information-charter DCMS will publish high-level data tables using responses from this

survey, where it is appropriate to do so. The data tables will not identify individuals or organisations who have responded to the survey. DCMS will be collecting partial responses to the

survey. If, during completion of the survey you decide to withdraw your response, you will need to return to this Disclosure of Responses page by using the ‘Back’ button, and select ‘No’

below. 2. WHY WE ARE COLLECTING YOUR PERSONAL DATA. The IP address associated with your location will automatically be captured by the survey platform. Although the questions don’t

specifically ask for any personal information, it is possible that your responses to questions may include information through which you could be identified. All data collected is being

collected and processed by DCMS to inform our understanding of the impact of the Coronavirus outbreak on DCMS sectors. 3. OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA The Data

Protection Legislation states that, as a government department, the department may process personal data as necessary for the effective performance of a task carried out in the public

interest. 4. WITH WHOM WE WILL BE SHARING YOUR PERSONAL DATA Qualtrics is the online survey platform used to conduct this survey: https://www.qualtrics.com/privacy-statement/ If you want the

information that you provide to be treated as confidential, please be aware that, under the FOIA, there is a statutory Code of Practice with which public authorities must comply and which

deals, amongst other things, with obligations of confidence. In view of this, it would be helpful if you could explain to us why you regard the information you have provided as confidential.

If we receive a request for disclosure of the information, we will take full account of your explanation, but we cannot give an assurance that confidentiality can be maintained in all

circumstances. An automatic confidentiality disclaimer generated by your IT system will not, of itself, be regarded as binding on the Department. 5. FOR HOW LONG WE WILL KEEP YOUR PERSONAL

DATA, OR CRITERIA USED TO DETERMINE THE RETENTION PERIOD. Your personal data will be held for 2 years after the survey is closed. This is so that the department is able to analyse the

responses to fully inform our understanding of the impact of the Coronavirus outbreak on DCMS sectors. 6. YOUR RIGHTS, E.G. ACCESS, RECTIFICATION, ERASURE The data we are collecting is your

personal data, and you have considerable say over what happens to it. You have the right: - to see what data we have about you- to ask us to stop using your data, but keep it on record- to

have all or some of your data deleted or corrected, in certain circumstances.- to lodge a complaint with the independent Information Commissioner (ICO) if you think we are not handling your

data fairly or in accordance with the law. You can contact the ICO at https://ico.org.uk/, or telephone 0303 123 1113. ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. 7. Your

personal data will not be sent overseas. 8. Your personal data will not be used for any automated decision making. 9. Your personal data will be stored in a secure government IT system.

Please confirm below that you have read and understood this statement. I have read and understood the disclosure of responses statement. * Yes (1) * No (2) Q3 Display This Question: If

Disclosure of Responses The following is to explain your rights and give you the information you… = No This survey may only be taken by those respondents who have read and understood the

Disclosure of Responses statement on the previous page. If you wish to return to the previous page, please click on the ‘Back’ button below. Skip To: End of Survey If This survey may only be

taken by those respondents who have read and understood the Disclosure of… Is Displayed Q4 The first few questions aim to capture information about your organisation to help us interpret

your experiences. In what industry does your organisation operate? Please select the most appropriate answer. * Civil Society (1) * Creative Industries and Publishing (2) * Cyber Security

(3) * Digital and Tech (4) * Film, TV, Video and Radio (5) * Gambling (6) * Museums and Heritage (7) * Performing Arts (8) * Sport (9) * Telecoms (12) * Tourism and Hospitality (10) * Other

(please specify) (11) Q5 Where in the UK does your organisation mainly operate? Please select all that apply. * England (1) * Scotland (2) * Wales (3) * Northern Ireland (4) * Elsewhere

(outside the UK) (5) Q6 Display This Question: If Where in the UK does your organisation mainly operate? Please select all that apply. = England … and in which region? Please select all that

apply. * East Midlands (1) * East of England (2) * London (3) * North East (4) * North West (5) * South East (6) * South West (7) * West Midlands (8) * Yorkshire and the Humber (9) Q7

Approximately how many people are employed by your organisation in the UK? * 1 (just me) (1) * 2 (2) * 3-5 (3) * 6-9 (4) * 10-19 (5) * 20-34 (6) * 35-49 (7) * 50-99 (8) * 100-249 (9) *

250-499 (10) * 500-999 (11) * 1,000 or more (12) * Don’t know (13) Q8 How old is the organisation that you work for? * Up to 1 year (1) * Over 1 year up to 2 years (2) * Over 2 years up to 5

years (3) * Over 5 years up to 10 years (4) * Over 10 years up to 20 years (5) * Over 20 years up to 35 years (6) * Over 35 years up to 50 years (7) * Over 50 years up to 75 years (8) *

Over 75 years up to 100 years (9) * Over 100 years (10) * Don’t know (11) Q9 What was the turnover of your organisation in the last financial year? * Less than £25,000 (1) * £25,000 to

£49,999 (2) * £50,000 to £99,999 (3) * £100,000 to £249,999 (4) * £250,000 to £499,999 (5) * £500,000 to £999,999 (6) * £1 million to £1.9 million (7) * £2 million to £2.9 million (8) * £3

million to £4.9 million (9) * £5 million to £9.9 million (10) * £10 million to £19.9 million (11) * £20 million to £34.9 million (12) * £35 million to £49.9 million (13) * £50 million to

£99.9 million (14) * £100 million to £249.9 million (15) * £250 million to £499.9 million (16) * £500 million to £999.9 million (17) * £1 billion or more (18) * Prefer not to answer (19) *

First year of trading (20) * Not applicable (21) * Don’t know (22) Q10 Have you already responded to this survey conducted by DCMS or by YouGov on behalf of DCMS? * Yes (1) * No (2) * Unsure

(3) Q11 FINANCIAL RESILIENCE For the following questions, please think about your business’ financial resilience in light of the current Coronavirus (COVID-19) outbreak. Thinking about the

next three months (i.e. from now until mid-July 2020)… Do you feel that your business’ ability to trade as a viable entity is under threat? * Yes, it is (1) * No, it is not (2) * Don’t Know

(3) Q12 For the following question, please include any actions that you can/ have taken to help your business, such as taking mitigating actions and drawing on any financial reserves and

credit (including Government support packages). Approximately, how long, do you estimate that your business can continue to trade/ be a viable entity? (Please select the option that best

applies. If you are unsure, please give your best estimate. If your business is no longer trading, please select the “Not applicable” option) * Less than 1 month (2) * More than 1 month, up

to 3 months (3) * More than 3 months, up to 6 months (4) * More than 6 months (5) * Don’t know (6) * Not applicable - my business is no longer trading (1) Q13 Please feel free to provide any

additional comments regarding your organisation’s financial resilience Q14 IMPACTS ON REVENUE For the following questions, please now think about the impact of the Coronavirus (COVID-19)

outbreak on your business’ revenue sources. Please think about your business’ expected monthly revenue for this time of the year compared to its actual revenue over the last month (i.e.

since mid-March 2020). Approximately, by how much has your business’ revenue decreased, increased or remained the same compared to what was expected over the last month? (Please select the

option that best applies. If you are unsure, please give your best estimate) * Decreased by 100% (1) * Decreased by 75-99% (2) * Decreased by 50-74% (3) * Decreased by 25-49% (4) * Decreased

by 1-24% (5) * Remained the same (6) * Increased (by any amount) (7) * Don’t know (8) Q15 Please feel free to provide any additional comments relating to your monthly expected revenue Q16

Thinking about the 2019 calendar year… Approximately, what proportion of your business’ total annual revenue came from each of the following sources? (Please select the options that best

apply. If you are unsure, please give your best estimates) 0% (N/A) 1-25% (2) 26-50% (3) 51-75% (4) 76-99% (5) 100% (6) DON’T KNOW (7) ONLINE SALES OF GOODS (1)               PHYSICAL SALES

OF GOODS IN WHOLESALE AND RETAIL SHOP (2)               FACE-TO-FACE CONSUMPTION AT LIVE EVENTS OR PUBLIC GATHERINGS (3)               PHYSICAL DELIVERY OF SERVICES (4)               REMOTE

DELIVERY OF SERVICES (5)               ADVERTISING REVENUE (6)               DONATIONS/CONTRIBUTIONS/SPONSORSHIP (NON-TRADING) (7)               GOVERNMENT FUNDING (NON-TRADING) (8)

              OTHER (9)               Q17 Display This Question: If Impacts on revenue For the following questions, please now think about the impact of the Coronavi… = Decreased by 100%

And Impacts on revenue For the following questions, please now think about the impact of the Coronavi… = Decreased by 75-99% And Impacts on revenue For the following questions, please now

think about the impact of the Coronavi… = Decreased by 50-74% And Impacts on revenue For the following questions, please now think about the impact of the Coronavi… = Decreased by 25-49% And

Impacts on revenue For the following questions, please now think about the impact of the Coronavi… = Decreased by 1-24% You previously mentioned that your business’ revenue has decreased

compared to it’s expected monthly revenue for this time of the year… Which, if any, of the following have contributed to this? (Please select all that apply) * Reduced consumer spending /

footfall (1) * Cancellation of orders or contracts (i.e. businesses or consumers we supply have cancelled orders) (2) * Operations have closed down in accordance with social distancing

guidelines (e.g. restrictions on gatherings / live events, non-essential shop closures) (3) * Reduced productivity due to employees working from home (4) * Reduced connectivity due to

employees working from home (5) * Employee sickness (6) * Employees requiring leave due to childcare (7) * Employees being unable to travel internationally (8) * Being unable to acquire

goods or services required to operate (9) * Reduced donations (10) * Reduced government funding (11) * Other, please specify (12) * Don’t know (13) Q18 IMPACTS ON COSTS Please now think

about the impact of the Coronavirus (COVID-19) outbreak on your business’ costs… For the following question, please think about your business’ expected monthly costs for this time of the

year compared to its actual costs over the last month (i.e. since mid-March 2020). In this estimation, please include any reduction in costs as a result of the Coronavirus Job Retention

Scheme and Self-Employment scheme, even if you are yet to receive these payments. Approximately, by how much has your business’ costs decreased, increased or remained the same compared to

what was expected over the last month? (Please select the option that best applies. If you are unsure, please give your best estimate) * Decreased by 100% (1) * Decreased by 75-99% (2) *

Decreased by 50-74% (3) * Decreased by 25-49% (4) * Decreased by 1-24% (5) * Remained the same (6) * Increased (by any amount) (7) * Don’t know (8) Q19 Please feel free to provide any

additional comments relating to your expected monthly costs. Q20 For the following question, by “fixed costs”, we mean any operating costs that you would describe as fixed - i.e. meaning

that these costs cannot be reduced easily. This includes anything that will not normally vary in a 12 month period - e.g. rent, business rates, interest rate payments etc. Please do not

include staff costs in this calculation. Approximately, what proportion of your business’ operating costs would you describe as fixed costs? (Please select the option that best applies. If

you are unsure, please give your best estimate) * 0% (i.e. we have no fixed costs) (1) * 1-24% (2) * 25-49% (3) * 50-74% (4) * 75-100% (5) * Don’t Know (6) Q21 MITIGATING ACTIONS The next

few questions aim to explore the adjustments your organisation has made in response to the Coronavirus outbreak. Which, if any, of the following types of mitigating actions are your business

currently taking in order to maintain revenue or reduce costs in response to the Coronavirus (COVID-19) outbreak? (Please select all that apply. If your business is not currently taking any

mitigating actions, please select the “Not applicable” option) * Accessing government support packages (including Coronavirus Job Retention scheme allowing organisations to furlough

employees, granting temporary absences) (2) * Making insurance claims (3) * Applying for commercial loans (not via government support packages) (13) * Temporarily reducing service /

production (including reducing opening hours, reducing staff hours, etc.) (4) * Temporarily halting service / production (5) * Terminating temporary employee contracts / reducing zero-hours

contracts (i.e. by reducing their hours to 0) (6) * Delaying payments to creditors (12) * Making employees redundant (7) * Adjusting supply chains / renegotiating contracts (8) * Employees

working from home where possible (9) * Adjusting working practices to follow social distancing guidelines (10) * Other, please specify (11) * Not applicable - my business is not currently

taking any mitigating actions (1) Q22 Please feel free to provide any additional comments relating to mitigations your organisation is taking. Q23 Approximately, what proportion of your

business’ employees are currently working from home? (Please select the option that best applies. If you are unsure, please give your best estimate) * 0% (i.e. no one is working from home)

(6) * 1-24% (1) * 25-49% (2) * 50-74% (3) * 75-100% (4) * Don’t Know (5) Q24 Display This Question: If Mitigating Actions The next few questions aim to explore the adjustments your

organisation has ma… = Accessing government support packages (including Coronavirus Job Retention scheme allowing organisations to furlough employees, granting temporary absences) You

previously mentioned that your business has accessed government support packages, including the Coronavirus Job Retention scheme that allows organisations to furlough employees.

Approximately, what proportion of your business’ employees have been furloughed (i.e. granted temporary absence as part of the Coronavirus Job Retention Scheme)? (Please select the option

that best applies. If you are unsure, please give your best estimate) * 0% (i.e. no one has been furloughed) (1) * 1-24% (2) * 25-49% (3) * 50-74% (4) * 75-100% (5) * Don’t Know (6) Q25

Display This Question: If Mitigating Actions The next few questions aim to explore the adjustments your organisation has ma… = Making employees redundant You previously mentioned that your

business has made employees redundant… Thinking about the total number of employees you had just before the Coronavirus outbreak (i.e. late February 2020)… Approximately, what proportion of

your business’ employees have been made redundant (excluding temporary workers and those on zero-hours contracts)? (Please select the option that best applies. If you are unsure, please give

your best estimate) * 1-24% (2) * 25-49% (3) * 50-74% (4) * 75-100% (5) * Don’t Know (6) Q26 Display This Question: If Mitigating Actions The next few questions aim to explore the

adjustments your organisation has ma… = Terminating temporary employee contracts / reducing zero-hours contracts (i.e. by reducing their hours to 0) You previously mentioned that your

business has terminated temporary employee contracts/ reduced zero-hour contracts (i.e. by reducing their hours to 0)… Approximately, what proportion of your business’ temporary workers and

workers on zero hours contracts have seen their employment terminated or hours reduced to 0? (Please select the option that best applies. If you are unsure, please give your best estimate) *

1-24% (2) * 25-49% (3) * 50-74% (4) * 75-100% (5) * Don’t Know (6) Q27 GOVERNMENT SUPPORT PACKAGES - ENGAGEMENT, ELIGIBILITY AND IMPACT The next few questions aim to explore your

organisation’s experience in regards to the government support packages available in light of the current Coronavirus outbreak. Q28 The following question shows support packages that have

been announced by the Government that SMEs can apply for. Which ONE, if any, of the following BEST describes how your business has engaged with each of the following support packages?

(Please select one option on each row. If your business is not eligible for any of these types of support, please select the “Not applicable” option) RECEIVED SUPPORT (1) APPLICATION IN

PROCESS (2) CONSIDERING APPLYING (3) NOT CONSIDERING APPLYING (4) N/A – I AM NOT ELIGIBLE FOR THIS SUPPORT (5) DON’T KNOW (6) STATUTORY SICK PAY RELIEF PACKAGE FOR SMALL AND MEDIUM SIZED

BUSINESSES (SMES) (1)               SMALL BUSINESS GRANT FUNDING OF £10,000 FOR ALL BUSINESS IN RECEIPT OF SMALL BUSINESS RATE RELIEF, RURAL RATE RELIEF AND TAPERED RELIEF. (2)

              THE CORONAVIRUS BUSINESS INTERRUPTION LOAN SCHEME OFFERING LOANS OF UP TO £5 MILLION FOR SMES THROUGH THE BRITISH BUSINESS BANK (3)               Q29 Display This Question: If

The following question shows support packages that have been announced by the Government that SME… != Statutory Sick Pay relief package for small and medium sized businesses (SMEs) [ N/A -

I am not eligible for this support ] Thinking about the Statutory Sick Pay relief package for small and medium sized businesses (SMEs), how effective or ineffective do you think this would

be in supporting your organisation through the Coronavirus outbreak to remain financially viable over the next three months? VERY EFFECTIVE (1) SOMEWHAT EFFECTIVE (2) NEITHER EFFECTIVE OR

INEFFECTIVE (3) SOMEWHAT INEFFECTIVE (4) VERY INEFFECTIVE (5) STATUTORY SICK PAY RELIEF PACKAGE FOR SMALL AND MEDIUM SIZED BUSINESSES (SMES) (1)           Q30 Display This Question: If The

following question shows support packages that have been announced by the Government that SME… != Small business grant funding of £10,000 for all business in receipt of small business rate

relief, rural rate relief and tapered relief. [ N/A - I am not eligible for this support ] Thinking about the small business grant funding of £10,000 for all business in receipt of small

business rate relief, rural rate relief and tapered relief, how effective or ineffective do you think this would be in supporting your organisation through the Coronavirus outbreak to remain

financially viable over the next three months? VERY EFFECTIVE (1) SOMEWHAT EFFECTIVE (2) NEITHER EFFECTIVE OR INEFFECTIVE (3) SOMEWHAT INEFFECTIVE (4) VERY INEFFECTIVE (5) SMALL BUSINESS

GRANT FUNDING OF £10,000 FOR ALL BUSINESS IN RECEIPT OF SMALL BUSINESS RATE RELIEF, RURAL RATE RELIEF AND TAPERED RELIEF. (1)           Q32 Display This Question: If The following question

shows support packages that have been announced by the Government that SME… != The Coronavirus Business Interruption Loan Scheme offering loans of up to £5 million for SMEs through the

British Business Bank [ N/A - I am not eligible for this support ] Thinking about the Coronavirus Business Interruption Loan Scheme, how effective or ineffective do you think this would be

in supporting your organisation through the Coronavirus outbreak to remain financially viable over the next three months? VERY EFFECTIVE (1) SOMEWHAT EFFECTIVE (2) NEITHER EFFECTIVE OR

INEFFECTIVE (3) SOMEWHAT INEFFECTIVE (4) VERY INEFFECTIVE (5) THE CORONAVIRUS BUSINESS INTERRUPTION LOAN SCHEME OFFERING LOANS OF UP TO £5 MILLION FOR SMES THROUGH THE BRITISH BUSINESS BANK

(1)           Q46 Display This Question: If Thinking about the Statutory Sick Pay relief package for small and medium sized businesses (SMEs)… [ Statutory Sick Pay relief package for small

and medium sized businesses (SMEs) ] (Recode) Is Not Empty Or Thinking about the small business grant funding of £10,000 for all business in receipt of small b… [ Small business grant

funding of £10,000 for all business in receipt of small business rate relief, rural rate relief and tapered relief. ] (Recode) Is Not Empty Or Thinking about the Coronavirus Business

Interruption Loan Scheme, how effective or ineffective do… [ The Coronavirus Business Interruption Loan Scheme offering loans of up to £5 million for SMEs through the British Business Bank ]

(Recode) Is Not Empty Please feel free to add any additional comments regarding the support packages for SMEs. Q33 The following question shows support packages that have been announced by

the Government which the self-employed can apply for. If you/ your business is not eligible for any of these types of support (e.g. because you are not self-employed), please select the “Not

applicable” option. Which ONE, if any, of the following BEST describes how you/ your business has engaged with each of the following support packages? (Please select one option on each row)

RECEIVED SUPPORT (1) APPLICATION IN PROCESS (2) CONSIDERING APPLYING (3) NOT CONSIDERING APPLYING (4) N/A – I AM NOT ELIGIBLE FOR THIS SUPPORT (5) DON’T KNOW (6) THE SELF-EMPLOYMENT INCOME

SUPPORT SCHEME WHICH WILL PROVIDE GRANTS WORTH 80% OF THEIR PROFITS UP TO A CAP OF £2,500 PER MONTH, TO THOSE WHO HAVE PROFITS OF LESS THAN £50,000.) (1)               INCREASED AMOUNTS OF

UNIVERSAL CREDIT FOR SELF-EMPLOYED (2)               Q34 Display This Question: If The following question shows support packages that have been announced by the Government which th… != The

Self-employment Income Support Scheme which will provide grants worth 80% of their profits up to a cap of £2,500 per month, to those who have profits of less than £50,000. [ N/A - I am not

eligible for this support ] Thinking about the Self-employment Income Support Scheme, how effective or ineffective do you think this would be in supporting you through the Coronavirus

outbreak to remain financially viable over the next three months? VERY EFFECTIVE (1) SOMEWHAT EFFECTIVE (2) NEITHER EFFECTIVE OR INEFFECTIVE (3) SOMEWHAT INEFFECTIVE (4) VERY INEFFECTIVE (5)

THE SELF-EMPLOYMENT INCOME SUPPORT SCHEME WHICH WILL PROVIDE GRANTS WORTH 80% OF THEIR PROFITS UP TO A CAP OF £2,500 PER MONTH, TO THOSE WHO HAVE PROFITS OF LESS THAN £50,000. (1)

          Q35 Display This Question: If The following question shows support packages that have been announced by the Government which th… != Increased amounts of Universal Credit for

self-employed [ N/A - I am not eligible for this support ] Thinking about the increased amounts of Universal Credit for self-employed, how effective or ineffective do you think this would be

in supporting you through the Coronavirus outbreak to remain financially viable over the next three months? VERY EFFECTIVE (1) SOMEWHAT EFFECTIVE (2) NEITHER EFFECTIVE OR INEFFECTIVE (3)

SOMEWHAT INEFFECTIVE (4) VERY INEFFECTIVE (5) INCREASED AMOUNTS OF UNIVERSAL CREDIT FOR SELF-EMPLOYED (1)           Q47 Display This Question: If Thinking about the Self-employment Income

Support Scheme, how effective or ineffective do you thi… [ The Self-employment Income Support Scheme which will provide grants worth 80% of their profits up to a cap of £2,500 per month, to

those who have profits of less than £50,000. ] (Recode) Is Not Empty Or Thinking about the increased amounts of Universal Credit for self-employed, how effective or inef… [ Increased amounts

of Universal Credit for self-employed ] (Recode) Is Not Empty Please feel free to add any additional comments regarding the support packages for people who are self-employed. Q36 The

following question shows other support packages that have been announced by the Government which businesses can apply for. Which ONE, if any, of the following BEST describes how your

business has engaged with each of the following support packages? (Please select one option on each row. If your business is not eligible for any of these types of support, please select the

“Not applicable” option) RECEIVED SUPPORT (1) APPLICATION IN PROCESS (2) CONSIDERING APPLYING (3) NOT CONSIDERING APPLYING (4) N/A – I AM NOT ELIGIBLE FOR THIS SUPPORT (5) DON’T KNOW (6)

CORONAVIRUS JOB RETENTION SCHEME (ALL UK EMPLOYERS WITH A PAYE SCHEME THAT WAS CREATED AND STARTED ON OR BEFORE 28 FEBRUARY 2020, WILL BE ABLE TO ACCESS SUPPORT). (1)               DEFERRING

VAT AND INCOME TAX PAYMENTS (2)               12-MONTH BUSINESS RATES HOLIDAY FOR ALL RETAIL, HOSPITALITY, LEISURE AND NURSERY BUSINESSES IN ENGLAND (3)               GRANT FUNDING OF

£25,000 FOR RETAIL, HOSPITALITY AND LEISURE BUSINESSES WITH PROPERTY WITH A RATEABLE VALUE BETWEEN £15,000 AND £51,000 (4)               THE HMRC TIME TO PAY SCHEME, WHERE BUSINESSES AND

SELF-EMPLOYED PEOPLE IN FINANCIAL DISTRESS, AND THOSE WITH OUTSTANDING TAX LIABILITIES, MAY BE ELIGIBLE TO RECEIVE SUPPORT WITH THEIR TAX AFFAIRS. (5)               THE CORONAVIRUS LARGE

BUSINESS INTERRUPTION LOAN SCHEME ENABLING BANKS TO LOAN UP TO £25 MILLION TO FIRMS WITH AN ANNUAL TURNOVER OF BETWEEN £45 MILLION AND £500 MILLION. (6)               THE CORONAVIRUS

CORPORATE FINANCING FACILITY, A NEW LENDING FACILITY FROM THE BANK OF ENGLAND TO HELP SUPPORT LIQUIDITY AMONG LARGER FIRMS, HELPING THEM BRIDGE CORONAVIRUS DISRUPTION TO THEIR CASH FLOWS

THROUGH LOANS (7)               OTHER SUPPORT PACKAGE (8)               Q37 Display This Question: If The following question shows other support packages that have been announced by the

Government wh… != Coronavirus Job Retention Scheme (all UK employers with a PAYE scheme that was created and started on or before 28 February 2020, will be able to access support). [ N/A - I

am not eligible for this support ] Thinking about the Coronavirus Job Retention Scheme, how effective or ineffective do you think this would be in supporting your organisation through the

Coronavirus outbreak to remain financially viable over the next three months? VERY EFFECTIVE (1) SOMEWHAT EFFECTIVE (2) NEITHER EFFECTIVE OR INEFFECTIVE (3) SOMEWHAT INEFFECTIVE (4) VERY

INEFFECTIVE (5) CORONAVIRUS JOB RETENTION SCHEME (ALL UK EMPLOYERS WITH A PAYE SCHEME THAT WAS CREATED AND STARTED ON OR BEFORE 28 FEBRUARY 2020, WILL BE ABLE TO ACCESS SUPPORT). (1)

          Q38 Display This Question: If The following question shows other support packages that have been announced by the Government wh… != Deferring VAT and Income Tax payments [ N/A - I

am not eligible for this support ] Thinking about deferring VAT and Income Tax payments, how effective or ineffective do you think this would be in supporting your organisation through the

Coronavirus outbreak to remain financially viable over the next three months? VERY EFFECTIVE (1) SOMEWHAT EFFECTIVE (2) NEITHER EFFECTIVE OR INEFFECTIVE (3) SOMEWHAT INEFFECTIVE (4) VERY

INEFFECTIVE (5) DEFERRING VAT AND INCOME TAX PAYMENTS (1)           Q39 Display This Question: If The following question shows other support packages that have been announced by the

Government wh… != 12-month business rates holiday for all retail, hospitality, leisure and nursery businesses in England [ N/A - I am not eligible for this support ] Thinking about the

12-month business rates holiday, how effective or ineffective do you think this would be in supporting your organisation through the Coronavirus outbreak to remain financially viable over

the next three months? VERY EFFECTIVE (1) SOMEWHAT EFFECTIVE (2) NEITHER EFFECTIVE OR INEFFECTIVE (3) SOMEWHAT INEFFECTIVE (4) VERY INEFFECTIVE (5) 12-MONTH BUSINESS RATES HOLIDAY FOR ALL

RETAIL, HOSPITALITY, LEISURE AND NURSERY BUSINESSES IN ENGLAND (1)           Q41 Display This Question: If The following question shows other support packages that have been announced by the

Government wh… != Grant funding of £25,000 for retail, hospitality and leisure businesses with property with a rateable value between £15,000 and £51,000 [ N/A - I am not eligible for this

support ] Thinking about the grant funding of £25,000 for retail, hospitality and leisure businesses with property with a rateable value between £15,000 and £51,000, how effective or

ineffective do you think this would be in supporting your organisation through the Coronavirus outbreak to remain financially viable over the next three months? VERY EFFECTIVE (1) SOMEWHAT

EFFECTIVE (2) NEITHER EFFECTIVE OR INEFFECTIVE (3) SOMEWHAT INEFFECTIVE (4) VERY INEFFECTIVE (5) GRANT FUNDING OF £25,000 FOR RETAIL, HOSPITALITY AND LEISURE BUSINESSES WITH PROPERTY WITH A

RATEABLE VALUE BETWEEN £15,000 AND £51,000 (1)           Q42 Display This Question: If The following question shows other support packages that have been announced by the Government wh… !=

The HMRC Time To Pay Scheme, where businesses and self-employed people in financial distress, and those with outstanding tax liabilities, may be eligible to receive support with their tax

affairs [ N/A - I am not eligible for this support ] Thinking about the HMRC Time to Pay Scheme, how effective or ineffective do you think this would be in supporting your organisation

through the Coronavirus outbreak to remain financially viable over the next three months? VERY EFFECTIVE (1) SOMEWHAT EFFECTIVE (2) NEITHER EFFECTIVE OR INEFFECTIVE (3) SOMEWHAT INEFFECTIVE

(4) VERY INEFFECTIVE (5) THE HMRC TIME TO PAY SCHEME, WHERE BUSINESSES AND SELF-EMPLOYED PEOPLE IN FINANCIAL DISTRESS, AND THOSE WITH OUTSTANDING TAX LIABILITIES, MAY BE ELIGIBLE TO RECEIVE

SUPPORT WITH THEIR TAX AFFAIRS (1)           Q43 Display This Question: If The following question shows other support packages that have been announced by the Government wh… != The

Coronavirus Large Business Interruption Loan Scheme enabling banks to loan up to £25 million to firms with an annual turnover of between £45 million and £500 million. [ N/A - I am not

eligible for this support ] Thinking about the Coronavirus Large Business Interruption Loan Scheme, how effective or ineffective do you think this would be in supporting your organisation

through the Coronavirus outbreak to remain financially viable over the next three months? VERY EFFECTIVE (1) SOMEWHAT EFFECTIVE (2) NEITHER EFFECTIVE OR INEFFECTIVE (3) SOMEWHAT INEFFECTIVE

(4) VERY INEFFECTIVE (5) THE CORONAVIRUS LARGE BUSINESS INTERRUPTION LOAN SCHEME ENABLING BANKS TO LOAN UP TO £25 MILLION TO FIRMS WITH AN ANNUAL TURNOVER OF BETWEEN £45 MILLION AND £500

MILLION. (1)           Q44 Display This Question: If The following question shows other support packages that have been announced by the Government wh… != The Coronavirus Corporate Financing

Facility, a new lending facility from the Bank of England to help support liquidity among larger firms, helping them bridge coronavirus disruption to their cash flows through loans [ N/A -

I am not eligible for this support ] Thinking about the Coronavirus Corporate Financing Facility, how effective or ineffective do you think this would be in supporting your organisation

through the Coronavirus outbreak to remain financially viable over the next three months? VERY EFFECTIVE (1) SOMEWHAT EFFECTIVE (2) NEITHER EFFECTIVE OR INEFFECTIVE (3) SOMEWHAT INEFFECTIVE

(4) VERY INEFFECTIVE (5) THE CORONAVIRUS CORPORATE FINANCING FACILITY, A NEW LENDING FACILITY FROM THE BANK OF ENGLAND TO HELP SUPPORT LIQUIDITY AMONG LARGER FIRMS, HELPING THEM BRIDGE

CORONAVIRUS DISRUPTION TO THEIR CASH FLOWS THROUGH LOANS (1)           Q48 Please feel free to add any additional comments regarding the support packages which have been announced by the

government which some organisations are eligible to apply for. If you have accessed a support scheme which has not been asked about, please let us know here. Q49 Finally, considering all of

the government support packages you are eligible for, and their combined impact on your organisation, how effective or ineffective do you think these would be in supporting your organisation

to remain financially viable over the next three months? * Very effective (1) * Somewhat effective (2) * Neither effective or ineffective (3) * Somewhat ineffective (4) * Very ineffective

(5) Q50 Please feel free to add any additional comments regarding the expected combined impact of the government support packages for your organisation. Q51 Conclusion Thank you for your

time. Your responses will be very useful for DCMS to better understand how it can further support the digital, culture, media, sport and charitable sectors in dealing with the Covid-19

pandemic. You can read more about the support available for UK businesses here and here. Back to top