Coronavirus faqs: what veterans need to know | veterans affairs
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Yes. We temporarily closed all of our 56 regional offices for in-person visits due to COVID-19. At this time, some offices have reopened with limited hours and services. These offices may be
screening visitors for COVID-19 symptoms. We require everyone entering a VA facility to wear a mask that covers their mouth and nose. For your safety and convenience, we continue to offer
help online and by phone. Please call first to confirm services or ask about getting help by phone or video. Find a VA regional office TO FILE A CLAIM FOR VA BENEFITS: You can still file a
claim online, by mail, or with the help of a trained professional. And we can still answer your questions by phone and through our online customer service tool. We’re also continuing to
support services like educational counseling, collecting information for fiduciary claims, and specially adaptive housing assistance by phone or approved video conferencing tools. TO GET
HELP WITH EDUCATION BENEFITS: Call 888-442-4551 toll-free. We’re here Monday through Friday, 8:00 a.m. to 7:00 p.m. ET. If you have hearing loss, call TTY: 711. TO GET HELP WITH OTHER
BENEFITS: Call 800-827-1000 toll-free. We’re here Monday through Friday, 8:00 a.m. to 9:00 p.m. ET. If you have hearing loss, call TTY: 711. TO CHECK ON THE STATUS OF YOUR CLAIM OR APPEAL:
Use our online claim status tool TO STAY UPDATED ON CLOSURES OR SERVICE INTERRUPTIONS: VBA Facebook VBA Twitter: @VAVetBenefits